![]() ![]() Note: Customers who are preboarding because of a need for a specific seat onboard the aircraft should speak with the Operations (Boarding) Agent prior to the start of preboarding to alert the Agent to the seating need. It's important to keep in mind that Customers who preboard may not occupy an exit seat. The designation serves as notification to our Operations (Boarding) Agent that the Customer should be permitted to preboard. Those Customers who qualify for preboarding will receive a new boarding pass with a preboarding designation. Our Agents are trained to ask factfinding questions to determine if the Customer meets the qualifications described above. In most cases, the Customer requires assistance from only one other person, and any additional family members or friends are asked to board with their assigned group.Ĭustomers should request preboarding from our Customer Service Agent at the ticket counter or departure gate. We will allow one travel companion to act as an “attendant” and preboard with a Customer with a disability. The designation serves as notification to our Operations (boarding) Agent that the Customer should be permitted to board before Family Boarding. Those Customers who need extra time to board will receive a new boarding pass with an extra time designation. If a Customer with a disability simply needs a little extra time to board, we will permit the Customer to board before Family Boarding, between the “A” and “B” groups. Customers who are traveling with assistance and emotional support animals qualify for preboarding. Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. The policy is very clear if you read it all.ĭo passengers with disabilities get to preboard? Those needing extra time are asked to board between the A and B groups. There are no fees to change your flight, but you earn about half the Rapid Rewards points as Business Select.įor more information on the booking classes, visit Southwest.Pre-boarding is for disabled passengers who need a specific seat or assistance boarding the plane. What is Wanna Getaway? This is lowest cost of the low cost! For even cheaper flights, this ticket is non-refundable yet still available for a flight credit if you cancel. What is Wanna Getaway Plus? This is a non-refundable ticket, but still eligible for a flight credit for future use – even on same day. Plus you earn more points in their Rapid Rewards program. It’s also more flexible than the cheaper options if you want to make changes with free flight changes even if you cancel on the day of departure (possible fare difference will apply), or full refunds. What is Anytime on Southwest? This category gets you early bird seat allocation (which cost me an extra $20 on my cheaper fare). You’ll also be able to make same-day changes for no fee and get a premium drink, and your tickets are fully refundable, not just credits. This is a low-cost carrier after all! What you do get if you book Business Select is priority check-in (meaning you’ll get an A position), priority boarding and more Rapid Rewards air points. What is Business Select on Southwest? There is no Business Class on Southwest, no separate boarding area or even larger seats. Yes, you’ll deplane last, but if you have checked your luggage (like we do because we’ve already come from NZ and have LOTS of luggage), then you’ll still wait at the baggage carousel. If you are not boarding in the first few places, then my tip it to head down the back and you’ll likely get a spare seat between you. Here’s another pro tip: most people fill up the front first, even middle seats. Pro tip: I upgraded my next flight in a week’s time: $20 per person to be automatically checked in the second it opens. Instead, for me the best seats are in the exit rows for more leg room. We galloped onboard in positions 9 and 10, but didn’t choose the front row, as I like to have a pocket in the seat in front of me to put my things: phone, kindle, M&Ms. So I used the Southwest app and upgraded on the day of travel to Business Select: US$40 per person. The C-zone would have meant we’d likely be in a middle seat, not together, with little chance of getting space in an overhead locker anywhere near us. I upgraded on the morning of my flight to this zone, after checking in online the day before and seeing we were assigned C5 for boarding. You can pay to get a higher boarding number, and the price changes the closer you get to the date of travel. B50 – and you’re not looking at sitting together! 2.
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